Shipping Policy33

Last updated: August 2, 2026

This Shipping Policy explains how we process, ship, track, and deliver customer orders.

Shipping Carrier

Orders are delivered by the United States Postal Service (USPS). Available USPS services may vary based on the destination, package dimensions, product type, and carrier availability.

After shipment, we will email you a USPS tracking number.

Shipping Destinations

We ship to valid addresses within the United States that are serviced by USPS. Available destinations and shipping options will be displayed during checkout.

Customers are responsible for providing a complete and accurate delivery address.

Order Processing

Orders are normally processed within 0–1 business day after payment authorization and order verification.

Our online store and customer-support channels are available 24 hours a day, seven days a week, including Saturdays and Sundays. However, USPS collection, transportation, and delivery remain subject to the carrier’s operating schedule and federal holidays.

Orders requiring payment verification, address confirmation, or additional information may take longer. We will contact you if an issue prevents timely processing.

Estimated Delivery Time

Our estimated total delivery time is 1–3 business days:

Delivery estimates begin after an order is successfully submitted and payment is authorized. Business days generally exclude federal holidays.

Order Cutoff Time

Orders placed before 2:00 PM Pacific Time may begin processing on the same business day. Orders placed after this cutoff may begin processing on the next business day.

Weekend orders may be prepared by our team, but USPS acceptance and transit depend on the carrier’s weekend schedule.

Shipping Charges

Any applicable shipping charge will be displayed during checkout before payment.

You will be able to review the full order total, including product prices, applicable taxes, and shipping charges, before submitting the order. We do not add undisclosed shipping fees after checkout.

Order Tracking

Once your order ships, we will email you:

• Your USPS tracking number
• A tracking link
• Available delivery information

Track your package through the official USPS Tracking website.

USPS tracking information may take up to 24 hours after shipment to appear or update.

Delivery Delays

Delivery may occasionally be affected by:

• Severe weather or natural disasters
• USPS service interruptions
• Federal holidays
• High seasonal shipping volume
• Incorrect or incomplete addresses
• Transportation or security restrictions
• Circumstances outside our reasonable control

If we become aware of a significant delay, we will make reasonable efforts to notify you and provide available options under applicable law.

Incorrect or Incomplete Addresses

Verify your delivery address before submitting an order. If you discover an error, contact us immediately.

We will make reasonable efforts to update the address, but changes cannot be guaranteed after processing or shipment begins.

If USPS returns an order because of an incorrect, incomplete, refused, or undeliverable customer-provided address, we will contact you regarding reshipment or refund options. Any additional charge will be disclosed before reshipment.

Lost Packages

If tracking stops updating or your package appears lost:

1. Review the USPS tracking information.
2. Contact your local USPS office.
3. Submit a request through the official USPS Missing Mail page.
4. Contact us with your order number and tracking number.

We will assist with the carrier investigation. If the package is confirmed lost, we will provide an appropriate replacement or refund.

Package Marked “Delivered” but Not Received

If USPS marks your package as delivered but you cannot find it:

• Check your mailbox, porch, garage, and other secure delivery areas.
• Ask household members or neighbors whether they accepted it.
• Verify the delivery address on your order.
• Allow until the end of the delivery day because tracking may update early.
• Contact your local USPS office.
• Contact us if the package remains missing.

We will review the available delivery information and help determine an appropriate resolution.

Damaged, Incorrect, or Missing Items

Inspect your order promptly after delivery. If an item arrives damaged, defective, incomplete, or incorrect, contact us and provide:

• Your full name
• Order number
• Description of the issue
• Photographs of the product
• Photographs of the shipping package and USPS label
• Photographs of visible damage

Keep the product and packaging until we provide instructions. After verification, we will offer an appropriate replacement, refund, or other resolution under our Return & Refund Policy.

Order Changes and Cancellations

Contact us as quickly as possible if you need to change or cancel an order. We cannot guarantee changes or cancellations after processing or shipment begins.

If an order has shipped, it must be handled under our Return & Refund Policy. Approved cancellations will be refunded to the original payment method.

Refused and Unclaimed Packages

If an order is refused or remains unclaimed and USPS returns it to us, we will contact you regarding available reshipment or refund options.

Additional shipping costs may apply when the return resulted from an incorrect customer-provided address, refusal, or failure to collect the package. Any charge or deduction will be disclosed before processing.

No charge will apply when the return resulted from our error or applicable law prohibits it.

Contact Us

Customer support is available 24 hours a day, seven days a week, including Saturdays and Sundays.

Phone: +1 (626) 800-9057
Email: prajindia.mart@gmail.com

Business and Shipping Address:
547 Coralridge Pl
City of Industry, CA 91746
United States

Please include your full name and order number when contacting us. Contact us before visiting this address or returning merchandise.